
You thought acne was something you’d outgrow,
but here it is, again!
Acne can affect how you feel, not just how you look.

Trust us, we’ve been there — alongside over 5 million Canadians who’ve felt it too.

Let one of our Canadian Medical professionals help you find the perfect treatment you need.
Your top questions — answered
Why am I still getting acne?
Acne isn’t just a teenage issue. In fact, many women experience breakouts well into adulthood and sometimes more frequently than when they were teens. This is due to hormonal fluctuations that happen during menstruation, pregnancy, postpartum, and even perimenopause. Stress, lifestyle, and genetics also play a role. If you're still dealing with acne in your 20s, 30s, or 40s, you’re not alone, and it’s not your fault.
What causes acne, really?
Acne develops when pores become clogged with oil, dead skin cells, and bacteria. But the root triggers often go deeper. Hormonal shifts, increased androgen levels, inflammation, and stress can all lead to breakouts. For many women, these changes are tied to certain life stages, which is why your acne may flare up at certain times and seem resistant to regular skincare.
Is adult acne common?
Yes, it’s more common than people think. Studies show that up to 30% of adults aged 20-40 experience acne, and the number is rising. It's a medical condition, not a personal flaw. That’s why treatment often requires more than just over-the-counter products. It requires a plan that understands your hormones, your skin, and your lifestyle.
How it works — getting help should be easy
Treatment
Once you have completed a visit, we will recommend the best treatment for you.
Trusted Canadian care, personalized for you
Pricing
Program Fee
$40
Initial assessment by a practitioner
Prescription tailored to your needs
Fast, free medication delivery to your home
Ongoing support from our pharmacy team
Competitive medication prices
Coming soon: personalized coaching program
Have questions? We’ve got answers
What type of acne treatments do you offer?
We offer a full range of clinically backed acne treatments that include topical gels/creams, medicated facewashes, and tablets, that are tailored to your skin’s needs and severity of acne.
How do I know which treatment is right for me?
After completing a quick assessment, our licensed healthcare providers will review your skin concerns and recommend the most effective treatment plan for you.
Will I need a prescription?
Yes, many of our acne treatments require a prescription. Once you’ve completed the online assessment, our medical team will determine if a prescription is appropriate and handle everything for you.
How long does it take to see results?
Most people begin to see improvements within 4 to 8 weeks, but clearer skin can take time. Consistency is key — and we’re here to support you every step of the way.
Can I combine different types of acne treatments?
Yes! Based on your assessment, we may recommend a combination approach (like a topical cream and an oral medication) to give your skin the best chance to clear.
Are there side effects I should expect?
Some treatments can cause temporary dryness, irritation, scaling or sensitivity, especially in the first few weeks. These effects usually subside as your skin adjusts. We’ll guide you on how to manage them. Some patients may experience worsening acne when initiating treatment but this improves through continued use.
Do you offer treatment for hormonal acne or adult acne?
Yes! We treat all types of acne, including hormonal, cystic, and adult acne, with personalized plans that evolve with your needs.
What if my treatment isn’t working?
Our care doesn’t stop at delivery. If you’re not seeing results or having issues, you can check in with our team for ongoing support and adjustments to your treatment plan.
Does Wylo offer advice on diet, hygiene and non-medical interventions to target acne?
Yes! Our team involves various healthcare providers who can support you through a holistic approach.
Get in touch today!
Don't be shy, you can ask us anything! Whether you’re curious about our services, need guidance, or just want to say hello—don’t hesitate to reach out!